Terms and Conditions

For our online designer and artwork stored as part of our in-house catalogue.

By uploading or submitting any material as artwork to our online designer tool, or as part of our in-house catalogue, you confirm that you, a My Needs Are Simple customer have the right do so and that the artwork provided does not infringe the rights of any other person, or entity. If you are a business customer, and store artwork with us as part of our in-house catalogue, you shall fully indemnify our business on demand and not hold us responsible against any claim, cost, losses, expenses or any other claims that arise due to artwork infringement of any kind. My Needs Are Simple reserves the right to hold or cancel any order which we believe to impose intellectual property violations, until we are provided with the evidence that the artwork has been used with the rights and permission necessary.

You must not upload or submit any artwork for customizing a product using our designer too, or as part of our inhouse catalogue that is: -

  1. Inaccurate, defamatory, obscene, offensive, indecent, pornog­raphic, abusive, blasphemous, hateful, threatening, inflam­matory
  2. In breach of privacy or which may cause annoyance, upset, anxiety, embar­ras­sment or incon­veni­ence to any other person
  3. Discri­minates based on race, sex, religion, nationality, disability, sexual orientation or age
  4. Attempts to deceive any person or be used to impersonate any person, supports, promotes or assists violence or any unlawful act; or infringes anyone's rights (including intellectual property rights), or to misrepresent Your identity or relationship with any person.
  5. Gives the impression that it originates from My Needs Are Simple, if this is not the case
  6. Includes any data relating to another person that personally identifies them, such as their address, telephone number, or email address, without their express approval.

 

By uploading or submitting artwork that includes any such content, you agree that you have obtained the necessary approval. You must ensure that you either own the copyright of any artwork that is uploaded or submitted or that you are the named license holder by the copyright owner to use the artwork on apparel (category 25) products and that you are not infringing any third parties’ trademark or breaching any duty of confi­den­ti­ality to any third party. My Needs Are Simple have the right to refuse and terminate any orders which do not adhere to this policy.

By uploading or submitting artwork to My Needs Are Simple, you grant us a license at no cost, to use, adapt and publicize that artwork (with extension to third parties who assist us, to do so) to allow us to advertise our products and services to the public. My Needs Are Simple will not use artwork files for anything no stated in this policy and will hold the rights to any artwork created on your behalf.

Unless otherwise agreed, My Needs Are Simple will reproduce the colours of the artwork as closely as possible, using the print colours available for each product. We will choose the closest colour match possible, but we are unable to guarantee colours will be an exact reproduction. By accepting the conditions of this policy, you understand without reservation the limitations of the print processes in place with My Needs Are Simple having the final judgment in this respect. All products created with the online designer tool and as part of our print on demand service is completed by hand and as such, we will try to closely match the position of the artwork on the product exactly as you have designed it, however we cannot guarantee that the positioning will be an exact reproduction of the product design. Products cannot be returned or rejected on these grounds, except to the extent that the product no longer materially conforms to its description in accordance with your order.
When using our online customizer tool, the quality of the print on the designed product will be dependent on the quality of the artwork which has been submitted to My Needs Are Simple. Images may be uploaded in JPEG, PNG, PDF, EPS or AI, any other format cannot be accepted. We recommend that all artwork submitted is at least 300DPI, with images not being resized larger to achieve this. In cases where artwork is below our recommended file size, we may contact you to ask for the artwork to be resubmitted or ask for confirmation to proceed with the original artwork submitted. Even though we make full effort to check all artwork before printing, we cannot guarantee that low quality files will be picked up prior to printing and My Needs Are Simple will not be liable for products printed using low quality files, resulting in a product not of high standard. You will not be able to reject or return products on this basis.

These conditions have been set out by My Needs Are Simple, who have the right to refuse any order which has not adhered to points highlighted in this policy.